Terms &
Conditions.
Last updated: March 11, 2026
By participating in a practice session on the Skillity® platform, you agree that Skillity Ltd (“Skillity”, “we”, “us”) may record and process your mock interview audio/video and derived materials for the coaching purposes set out below.
1. Introduction & Purpose
Skillity Prep is a career-readiness and interview preparation platform designed to help users refine their performance through practice and self-assessment. These Terms govern the recording and processing of mock interview data to deliver our AI-driven coaching services.
2. Data Controller & Contact
Skillity Ltd is the controller of interview personal data.
Registered Address: 20 Wenlock Road, London, England, N1 7GU.
Registered in England & Wales.
Data Protection Officer (DPO): Alec Veit
Email: alec.veit@begility.com
Phone: +44 7521 781445
For privacy enquiries, please contact contact@skillity.ai. You may also lodge a complaint with the UK Information Commissioner’s Office at ico.org.uk.
3. What We Collect
We may collect the following personal data:
- Practice Sessions: Audio and video recordings of your interviews, alongside the text transcripts generated for our AI analysis.
- SWA FitModel® Inputs: Your verbal and non-verbal responses to targeted Skill, Will, and Attitude prompts, used to evaluate your performance baseline.
- Analytical Feedback: The AI-generated scores, tailored summaries, and industry benchmarking data produced from your practice sessions.
- Account Credentials: Your basic contact info (name/email) for individual accounts, or institutional identifiers if you are accessing Skillity via a university or employer.
- Usage & Technical Data: Essential technical details like your IP address, browser type, and session timestamps to ensure platform security and stability.
- Diversity and Equality Monitoring (Optional): We may ask for information regarding your race, gender, and disability status. This “Special Category Data” is used strictly to monitor for and remove bias within our AI models to ensure fair, equitable outcomes for all users. Diversity data is aggregated and pseudonymized. It is never attached to your personal profile, never used in feedback reports, and is never visible to employers or institutions. Participation is entirely voluntary and does not affect the practice experience.
- Payments & Billing: Payments for subscriptions and credits are processed securely by Stripe. We do not store your full credit card information. If you request account erasure, we will cancel your active subscription and unlink your payment profile, retaining only the minimum billing records required by tax law. We deliberately do not collect: date of birth, nationality, postal address, resumes, or social profiles. No stalking, no irrelevant details.
- Fraud Prevention Identifiers: We collect and store non-reversible, cryptographic hashes (SHA-256) of your normalized email address and device fingerprints. We also block known disposable email providers to ensure platform integrity.
4. Purpose of Processing
We process interview data to:
- Prevent Abuse: We process hashed data to identify and prevent the abuse of free practice offers (e.g., account cycling).
- Generate Feedback: Deliver actionable AI analysis and scoring across Skill, Will, and Attitude (SWA FitModel®).
- Improve User Experience: Help replicate a realistic one-way interview experience.
- Track Performance: Allow you to monitor your progress over time and compare results against industry-specific benchmarks.
- Support Institutions: Enable partner universities and organizations to provide structured interview development and support to their members.
- Ensure Fairness: Use optional diversity data to monitor our AI models for algorithmic bias. We process this data only with your explicit consent to ensure equitable outcomes for all users.
- Improve Skillity®: Refine the accuracy, transparency, and technical performance of our platform using aggregated and pseudonymized data.
- Industry Benchmarking: We use your pseudonymized and aggregated performance scores to calculate broader industry averages. This allows us to provide you and other users with accurate “percentile” feedback, showing where your scores rank compared to the market.
- We Never Sell Your Data: We do not allow third-party tracking or advertising. Aggregated, pseudonymized data may be used to improve our platform based on legitimate interest, but is never used to identify you.
5. Lawful Basis
We rely on your explicit consent to record and process interview audio and video, as well as the resulting transcripts used for AI analysis. If you choose to provide optional diversity information, this "Special Category Data" is processed strictly on the basis of a separate explicit consent for the purpose of monitoring and removing algorithmic bias. Other processing necessary for platform security, preventing cheating, and maintaining technical stability relies on Skillity's legitimate interests. Finally, we process account and billing details as a contractual necessity to provide you with access to our services.
6. Retention
We retain the following data as follows:
- Hashed Fraud Prevention Data: 6 months following account deletion (to manage the cooling-off period for free offers).
- Interview videos: 14 days (or sooner, if you choose to delete).
- Interview transcripts: Deleted in line with the interview record retention period.
- Test results: 18 months (or sooner, if you choose to delete).
- Diversity and equality data (if provided): 18 months (or sooner, if you choose to delete).
- Account data: Until you delete your profile or until required for legal reasons.
7. Automated Decision-Making
We do not use AI outputs to make fully automated hiring decisions. In the context of Skillity Prep, AI-derived scores are for educational and self-improvement purposes only.
8. Who Has Access
Data may be accessed by the following:
- Institutions & Organizations: If your account is provided by a university, school, or employer, they act as the Data Controller and may have access to your results and usage data according to their internal policies.
- Skillity Team: Authorized members of our team have access to pseudonymized performance data (such as SWA scores) strictly for the purpose of Industry Benchmarking, bias monitoring, and refining our AI models.
- Service Providers: We only share data with trusted third-party sub-processors (e.g., secure cloud hosting, payment processing, and AI analysis tools) that are essential for running the platform. All providers are bound by strict contracts to ensure they process your data only on our instructions.
- Law Enforcement or Regulatory Authorities: where required by law.
9. Fees & Payments
Certain Platform features are chargeable (e.g., Pro Interviews, Subscriptions). Fees and billing terms are presented before purchase.
Unless otherwise stated, fees are non-refundable. Payments are processed by secure third-party payment providers.
10. Your Rights
You are in control of your personal data. Under the UK GDPR and EU GDPR, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Ask us to correct or update any inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): Request the deletion of your account and all associated personal data.
- Right to Restriction: Request that we temporarily "pause" the processing of your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format to move it to another service.
- Right to Object: Object to our processing of your data based on our "legitimate interests".
- Rights related to Automated Decision-Making: For your AI-generated feedback, you have the right to request human intervention, express your point of view, and contest the results if you believe they are inaccurate.
- Right to Withdraw Consent: Where we rely on your consent (such as for recordings or diversity data), you can withdraw it at any time.
To act on any of these, email us at contact@skillity.ai. We will respond to valid data subject requests within one calendar month (we aim to respond within two weeks where feasible).
11. Security
We use industry-standard measures (encryption in transit and at rest, access controls) to protect your data. Access to identifiable data is restricted to authorized personnel.
12. Changes & Versioning
We may update these Terms. The date at the top indicates the current version. Continued use implies acceptance of the new terms.